Case study 1 of 2 · Regulated agricultural manufacturing
Ferngroves Ag ran on clipboards, binders, and spreadsheets. Chris rebuilt it around one connected system, GroveTrack. Real client, real numbers, changed name.
Before
Quality evidence was scattered across binders and phones. Every report meant re-typing and reconciling before leadership saw a lagging picture of a floor moving in real time.
Diagnosis
Chris mapped how work was really assigned and handed off, and where the paper record split from what actually happened — including blind spots nobody had a way to see yet.
Build
A touch-first tablet app for the floor on a central system of record. It directs the work, guides it to standard, captures the record as it happens, and turns it into the reports leadership runs on.
The results
See it work
Film 1 of 3
A manager builds a transfer task with live tank levels and crew availability in view. It lands on a floor tablet with notes attached. The employee is guided step by step, readings record themselves, and the report builds when the job is done.
Information that flows, from plan to proof.
Film 2 of 3
Supplier totes are scanned at the dock and their lots linked on arrival. Every batch, transfer, and tank builds an unbroken chain of custody. Lab results attach to the finished lot; anything off-spec is held and QA is alerted instantly. Any lot traces end to end in seconds.
Every link, accounted for.
Film 3 of 3
Every digester is measured around the clock, and the system tracks how long each holds its target — a single slip restarts the clock. Managers start the shift with a short report of what's ready, only finished holds can be scheduled for harvest, and drift triggers a warning before anything goes out of spec.
Quality, under control.
Case study 2 of 2 · Food quality & safety testing lab
Customers were losing confidence, and the owner was close to shutting the lab and sending its work to other labs in the network. Chris took it over. The lab stayed open, and within three years it was the lab where leaders of struggling labs came to be trained before going back to run their own.
Before
More than 70% of certificates of analysis had errors. The ISO 17025 accreditation carried several audit findings, and the time a critical task took depended on who did it.
The method in miniature
Some people finished the task in about three hours and others took five or more. Chris timed each person, adjusted for the day's sample volume, found where their methods differed, and built one standard from what worked.
After
Errors fell below 2%, mostly the occasional misspelling. The next ISO 17025 audit, within a year, had zero findings. The system became the training program for other labs in the network.
Next step
Book 30 minutes with Chris. There's no pitch. We'll talk about where your business is now and where you want to take it.
